Effective Date: [Insert Date]
This Return Policy explains how PRECISION PEPTIDEZ handles returns, cancellations, refunds, and order issues.
Research-Only Product Notice
All products are sold strictly for laboratory research use only. Products are not intended for human or animal consumption, diagnostic use, therapeutic use, food use, cosmetic use, veterinary use, or clinical use.
Final Sale Items
Due to the nature of research materials, handling-sensitive products, sealed items, and chain-of-custody concerns, all product sales are final unless we determine that an exception applies.
We do not accept returns of opened, used, tampered, temperature-sensitive, perishable, sterile, injectable-adjacent, or handling-sensitive products.
Cancellations
Cancellation requests must be submitted as soon as possible to [Insert Contact Email]. We cannot guarantee cancellation once an order has entered processing, payment confirmation, packing, shipping, dispatch, or local delivery coordination.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, incorrect, or missing an item, contact us within [Insert Timeframe, e.g. 24 hours] of delivery. Include your order number, photos of the package, photos of the product condition, and a description of the issue.
No Returns for Prohibited Use
We do not accept returns or provide refunds based on attempted human use, animal use, medical use, clinical use, dosing expectations, personal-use outcomes, research outcome expectations, or failure to follow our research-only policy.
Payment Issues
Orders are not fulfilled until payment is confirmed. If payment is not completed, is reversed, is disputed, or cannot be verified, we may cancel the order.
Refused or Undeliverable Orders
Orders refused by the recipient, returned by a carrier, or undeliverable due to incorrect information may be ineligible for refund. Shipping, delivery, handling, payment processing, and restocking costs may be deducted from any approved refund.
Refund Timing
Approved refunds are processed to the original payment method where possible or through another approved method. Timing depends on the payment provider and financial institution.
Contact
PRECISION PEPTIDEZ
[Insert Contact Email]
[Insert Phone Number]